Convincing is not the same as influencing. Although you may use the same facts and suggestions, only one is likely to work.
There is a commonly-held belief that practice makes perfect and achieving 10,000 hours of practice will grant you mastery
The cutting words, “Don’t be so sensitive,” have characterized being sensitive as a weakness when it is actually a strength.
Do you get irritated with or choose to block out colleagues, children, and friends who roll their eyes when you talk?
Isn’t it annoying when people say, “Quit being judgmental”? It’s probably because they want you to see something that matches their perspective.
One cold April morning, I jumped off the top of an Alpine peak. That wasn’t the hard part.
There are many conversation habits that can inhibit or even stop others from wanting to interact with you.
Humans are social animals so we long to connect with others. The irony is that what makes us human tends to keep us apart.
Regardless of your intentions, people judge you as being confident or arrogant by your speaking habits and their own self-confidence and histories.
How do you react when someone is uncomfortable, confused, or angry? Like many people, you probably want to relieve their discomfort.
If you are questioning whether you have what it takes to be a leader, the last thing you want to do is enroll in a training class
Mom, what would the world be like if Martin Luther King hadn’t had a dream?”
You can have free will if you accept that you are smarter than your brain.
Whether you were pushed into an undesirable experience or you chose a path risk and uncertainty
You were born with the ability to recognize when you are experiencing an emotion. Most small children
There is one factor that will make or break a connection in both personal and professional relationships.
Have you ever felt you had so much to get done you didn’t have time to spend with people?
You might think the quiet time around New Years is a good chance to stop, step back
We all imagine we’re seeing the world accurately, says psychologist Heidi Grant Halvorson. But usually,
Wouldn’t it be nice if everyone we worked with lifted our spirits with their enthusiasm and good humor?
I drive by this tree every day. It isn’t like the other trees around it. They grow
Stories have been a part of our lives since humans drew pictures on cave walls.
When I was a little girl growing up on the southwest side of Chicago, I lived
It was late spring in 2009 when my phone rang in the edit room at Harpo Studios. As I glanced
You have a wonderful fashion sense. Those clothes you’re wearing today, for example — they look great!